We value your privacy at Comment Picker [https://commentpicker.com], and we want to make sure it's easy for everyone to understand. To keep up with any new features, tools, or services we create, we may update our privacy policy from time to time.

The most recent version of our privacy policy is dated Jan 12, 2024. View Updates >

1. Who Are We
2. Location
3. Contact Information
4. Services We Use
5. Server Location & Cloudflare
6. Data Collection
7. Data Storage
8. Data Deletion Requests
9. Updates

Who are we?

Comment Picker (owner of https://commentpicker.com) is a division of Front Web, a small web development company based in the Netherlands. Comment Picker has been officially registered as a trademark in the Netherlands on January 3, 2019.

Where are we located?

While we don't have a physical office, we are located in Nieuwveen, Zuid-Holland, The Netherlands.

How can you contact us?

To get in touch with us, you can reach out through the following channels:

• Email: info@commentpicker.com.
• Social Media: Facebook, Instagram, and X (Twitter).

Please note that we do not offer phone support. Rest assured, we are committed to responding to your inquiries promptly, aiming to reply within 1 day, with a maximum response time of 3 days.

Which services do we use?

Here are the services we use:

• Ezoic: for managing our advertisements and optimizing page speed.
• Cloudflare (via Ezoic): for enhancing security and serving content through a content delivery network (CDN).
• Google Adsense: for displaying advertisements.
• TransIP: for domain registration and hosting our server.
• Patreon: for managing our Premium memberships.
• Google Analytics: for analyzing website performance and user behavior.

Where is our server located?

Our server is hosted on a virtual private server provided by TransIP, located in Amsterdam.

Cloudflare usage

We utilize Cloudflare on our website. Cloudflare is a company specializing in website performance and security services. They offer a content delivery network (CDN), DDoS mitigation, and internet security services. As a result, the content may be served from servers worldwide, typically selecting the server closest to the user's location. We encourage you to review Cloudflare's Privacy Policy for more information regarding their services.

How do we collect data?

We gather the necessary data through the following official APIs:

• Facebook / Instagram Graph API.
• YouTube Data API v3.
• Twitter API v2.
• Reddit API.
• Patreon API.
• TikAPI.

Additionally, for data from non-social media tools such as random name generators or word generators, it is directly stored or created by our server.

What data do we store?

For giveaways or raffles conducted with our tools, we will store the following information. The specific details we might store (depending on the tool used) include:

• Information about the winner (name, profile link, and picture).
• Information about the giveaway post (ID and link of post).
• Information about the giveaway owner (ID, name and link of owner)
• Information about the raffle (number of entries, date of draw).

For free users, this data is only stored if the user decides to store the result by utilizing the share buttons or copy link button. Their results of giveaways and raffles are stored on our server for a minimum of 3 months. Access to the results is only possible through the unique link obtained by using the share or copy buttons.

For Premium users, results are automatically stored to their Premium account. Premium users can view or manage results of raffles via their personal dashboard. The dashboard is only accessible with an active Premium subscription.

We do not store the names of participants or any other personal data on our server. If you choose to not store the result of your giveaway as free user and close your browser, the data will be permanently deleted. Retrieving this data will not be possible, so it's important to store the result if desired.

When you log in to our tool using your social media accounts (e.g., Facebook, Instagram, Twitter, or Reddit), certain information will be stored in your browser. This enables automatic login on subsequent tool access, eliminating the need for additional authentication. You can remove this stored information by clearing your browser data, cookies, and removing our app from Facebook, Twitter, or Reddit.

We may also store non-personal data in your browser via cookies, session data, or local storage to enhance the user experience or manage specific limits and features of our tools. This can be deleted by clearing your browser data.

Premium account

If you choose to log in with Patreon to access Comment Picker Premium, we collect and store the following data related to your Premium account on our servers:

• Account information: Name, E-mail, Patreon User ID and Profile Image.
• Membership information: Membership status, start date, last charge date and status.
• Access and Refresh Tokens: To maintain an active session and refresh it as necessary.

This data is exclusively used to verify the status of your Premium membership and store results to your Premium account.

We retain your information for an indefinite period, even if you cancel your Premium subscription via Patreon. We do not share your information with any third parties, unless required by law. You have the right to request the deletion of all your information, see Data Deletion Requests.

Data Deletion Requests

Users can request data deletion by contacting us via info[at]commentpicker.com, Facebook or Instagram. For further details or queries regarding this process, feel free to reach out.

We verify and process such requests promptly in compliance with applicable laws and policies of the social media platforms.

Data is retained as necessary for legitimate purposes or as required by law and is deleted upon user request or when it's no longer necessary.

Remove Comment Picker Business integration and app

If you wish to prevent us from accessing your Facebook business assets and information, you will need to remove the Comment Picker app and associated Business integrations from your Facebook account.

To remove the Comment Picker Business integration:

1. Go to Facebook settings > Business integrations.
2. Remove Comment Picker.
3. Press Remove to confirm.

To remove Comment Picker app from Facebook:

1. Go to Facebook settings > Apps and Websites.
2. Remove Comment Picker.
3. Press Remove to confirm.

Also make sure to clear your browser cookies. The method to do this may vary depending on your browser. Typically, this can be done through the settings, privacy, or history section of your browser.

Please note that removing cookies may affect your experience with our services, and you may need to log in again for some services after clearing cookies.

Updates Privacy Policy

For complete transparency, below are the most significant updates to our privacy policy.

• Jan 12, 2024: Results are now automatically saved to accounts for Premium users.

Please find detailed information about our terms of service below. It is essential to read and understand them before using our tools.

1. Facebook & Instagram Tools
2. YouTube Tools
3. Twitter Tools
4. Google Analytics
5. Ezoic
6. Randomness & Fairness of Tools
7. Comment Picker Premium
   • Comment Picker & Patreon
   • Refund Policy
8. Responsibility
9. Final Word

Facebook & Instagram Tools

Our Facebook Tools and Instagram Tools utilize the Facebook Graph API from Meta to access data.

The Comment Picker app has undergone a review and approval process by Facebook, enabling it to use specific permissions for retrieving data. It's important to note that we only have read permissions, meaning we cannot post anything on your account. However, in order to obtain the accurate data, you must grant Comment Picker the necessary read permissions on your behalf.

During the Facebook login process, you will be prompted to allow access to these permissions. You have the ability to select which accounts or pages we can access. Rest assured that we only request the permissions required for our tool to function properly.

Please be aware that we do not store or sell any of your Facebook and Instagram data.

YouTube Tools

For most of our YouTube Tools, we utilize the YouTube API Services to retrieve data. Although the data requests are made through our server to the YouTube Data API, the data itself is not stored on our server.

By using any of our YouTube Tools, you agree to abide by the YouTube Terms of Service. We strongly recommend reading and familiarizing yourself with these terms before using our tools.

It's important to note that while most of the YouTube data we utilize is publicly available, we neither store nor sell any YouTube data.

Twitter Tools

Our Twitter Tools utilize the paid basic X API to access data. We have entered into an agreement with X and adhere to their Developer Agreement and Policy.

To use our Twitter Tools, you will need to log in with your Twitter account and grant us read access to your profile information. This permission is solely used to retrieve basic profile details such as username, followers, and followings. Additionally, it enables us to create an access token, allowing us to retrieve data on your behalf.

Please note that we do not have the capability to post anything on your X account, and we do not store or sell any of your Twitter data.

Google Analytics

At Comment Picker, we use Google Analytics to gain insights into user behavior and improve our website's performance. Google Analytics helps us understand how visitors interact with our site, such as the pages they visit and the duration of their sessions. Rest assured, we do not collect or store any personally identifiable information during this process.

The data gathered through Google Analytics is used solely for analytical purposes, enabling us to make informed decisions that enhance the user experience. We prioritize the privacy and confidentiality of our visitors and adhere to strict data protection practices.

If you use our website, you consent to the usage of Google Analytics as described in their privacy policy.

How random & fair are the tools?

We operate over 75 different tools, with many of them incorporating randomness. Ensuring fairness is our top priority, as running a business like ours relies on trust in the equitable conduct of raffles and similar activities.

It is important to note that the results of our tools cannot be manipulated. We employ two different methods for randomness:

• Math.random(): This client-side method utilizes JavaScript and operates directly within your browser. Our server does not process this randomness, ensuring that we have no influence over the raffle outcomes.
• mt_rand(): This server-side method employs PHP to generate randomness. Similar to the client-side method, it helps maintain fairness by ensuring we have no control over the raffle results.

For most tools, randomness is implemented on the client side, meaning it is executed within your browser without our server's involvement. Rest assured that we strive to maintain transparency and fairness throughout all our tools.

Comment Picker Premium

Comment Picker Premium is a subscription-based service we offer, providing users with exclusive features, expanded limits, and an ad-free website. By opting for Comment Picker Premium, you can unlock enhanced functionalities and enjoy a seamless browsing experience without any advertisements.

For detailed information about the benefits and terms associated with Comment Picker Premium, please visit our Premium page.

Patreon & Comment Picker

To manage our Premium memberships, we utilize Patreon, a membership platform operated by Patreon, Inc. Patreon offers business tools that enable content creators, like Comment Picker, to run subscription services. Within Patreon, Comment Picker is referred to as a Creator, while Premium users are known as Member or Patrons.

Patreon is responsible for generating invoices, as well as handling the collection and payment of taxes from Premium users. We do not have the ability to modify any invoice or tax-related details. If you have any inquiries regarding invoices or taxes, we recommend reaching out directly to Patreon Support. They can provide you with accurate information pertaining to your specific business requirements.

You have the flexibility to cancel your Comment Picker Premium subscription at any time through your Patreon account. Rest assured that we do not store any data related to any of your other Patreon subscriptions.

Refund Policy

Please be aware that due to the digital nature of our products, refunds cannot be provided after purchase. While we cannot guarantee refunds for issues arising from external third-party APIs, we are dedicated to resolving these within approximately one week of reporting. Your understanding of our policy is valued, and we are committed to ensuring a seamless experience.

In select instances, we may consider approving a refund, which will be processed through Patreon. Please note that once a refund is initiated, it may take up to 5-7 business days for processing.

Responsibility

We cannot be held responsible for any outcomes or consequences resulting from the use of our tools. While we strive to provide accurate and reliable services, the results obtained through our tools may vary and should be used at your own discretion. Users are solely responsible for their decisions and actions based on the information provided by our tools.

By utilizing our tools, you acknowledge and accept that any consequences or events arising from their usage are beyond our control, and we shall not be held liable for any losses or damages incurred.

Final word

In conclusion, we sincerely appreciate your support and thank you for choosing our website. Your satisfaction is of utmost importance to us, and we are dedicated to assisting you with any questions or concerns you may have. Please don't hesitate to contact us via email or social media by sending a message. We are here to provide timely and helpful responses, ensuring your needs are met. Once again, thank you for your trust in our services.