Export Instagram Ad Comments from Instagram Ads

Export comments Instagram ads

Export Instagram Ad Comments is an easy-to-use tool to extract comments from Instagram ads or sponsored / boosted Instagram posts. You can download the ad comments in CSV format for Excel and Numbers.

We support exporting ad comments from Instagram ads and boosted Instagram posts. To export organic Instagram comments, please use the Export Instagram Comments tool.

Note: You need to have access to the ad account that created the Instagram ad or boosted post.

Important: This tool is currently in BETA. By using this tool, you acknowledge the possibility of encountering bugs, limitations and errors. We are happy to hear your feedback to improve the tool.

To start, log in with Facebook, select Instagram Ads & export settings and export comments.

Plans & Pricing
Features	Free	Premium
Instagram ad comments	Max. 50	Unlimited
Daily export limit	Max. 1	Unlimited
Export multiple ads	Max. 1	Unlimited
Filter ad comments by @mentions, text & date	No	Yes
Ad-free	No	Yes
Price	$0 /mo	$9 /mo
Price	$0 /mo	Learn more Subscribe now New member? Log in to Premium >

Please log in with the Facebook profile that is the owner of the ad account and allow the permission `Manage ads for ad accounts that you have access to`. We don't have access to post anything on your account.

Note: Facebook Login doesn't work in the Facebook in-app browser. Please open the website in Safari or Chrome.

How to export comments from Instagram ads?

Export and download comments from Instagram ads in the following steps:

Login with Facebook.
Allow permission to Manage ads for ad accounts.
Select Instagram ads or boosted posts.
Choose comments filters and export settings.
Press Export Instagram ad comments.

Download Instagram ad comments

All Instagram ad comments are exported to a spreadsheet in CSV format which you can open in Excel or Numbers. You can choose which fields you want to export, and the following data is available:

Instagram username.
Instagram comment text.
Instagram profile link of the user.
Comment created date.
Comment ID.
Comment ID of the parent comment (only for comment replies).
Instagram post ID.
App-scoped user ID (only available with manage business permission).

Note: Like count is not supported by ad comments.

Instagram comments filters

You can use different kind of comments filters to export only the data that you need. All filters are explained below.

Add comment replies

If you enable this option, replies to comments with their parent comment ID will be included in the exported comments. By default, comment replies are excluded from the export of Instagram ad comments.

Filter duplicate users

If this filter is enabled, we filter multiple comments made by a single user. Only the first comment from that user will be included in the export. A user is defined by a unique username obtained from Instagram.

Filter comments by mentions / tagged friends

If you select this option, a single comment must have a minimum number of mentions / tagged friends before it is included in the export. You can choose to include up to 10 tagged friends in an Instagram comment.

Filter comments by a specific text

If you enable this filter, an additional text field will appear where you can enter specific text, hashtags, or answers. A comment must exactly match this entered text in order to be included in the export. If you have entered multiple words, they should all appear within a single comment made by the user.

Filter comments by date

When you enable this filter, two additional fields will appear, allowing you to input a start and end date. To be included in the export, comment creation date must fall within the specified start and end date.

Frequently Asked Questions

You can find answers of frequently asked questions about the tool in the list below. Is your specific question not listed? Please send us a message via Facebook or Instagram.

Is the Export Instagram Ad Comments tool free to use?

The Export Instagram Ad Comments tool is free to use to export up to 50 comments from Instagram Ads or boosted posts.

Subscribe to Premium to export an unlimited number of comments from multiple Instagram ads at once.

What are Instagram ad comments?

Instagram ad comments are comments posted by users who are seeing an Instagram post with a sponsored label in their Instagram feed. A sponsored label is added to Instagram ads or boosted regular Instagram posts. A boosted Instagram post can have both ad comments and organic comments.

How to manage comments on Instagram ads via Ad Manager?

Manage comments on Instagram ads through Ad Manager in the following steps:

Open Ad Manager.
Navigate to Campaigns using the left-side menu.
Switch to Ads tab.
Press View charts located below the Ad name.
Press the three dots [...] in the top left corner.
Choose More options > Manage Instagram comments.
View Ad comments.

Note: Only top-level comments are displayed in Ad Manager.

Why do I see weird characters in my CSV file?

Weird characters in an Excel file is a known issue for some versions of Excel. To fix the strange characters:

Open Excel.
Import CSV via one of the following ways (depending on the version):
- Data > From Text / CSV.
- Data > Import External Data > Import Data.
Change File Origin or Character set to 65001: Unicode (UTF-8).
Load or Finish import.